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Voice Cloud Dialer

It is the most popular contact centre solution in the world. It can handle agents from 5 to 500 and agents can handle inbound/outbound calls, emails, chat in a single web based agent interface.

Other Details

  • Agent Dashboard
  • Calls through database in succession
  • Reporting
  • Adaptive dialling algorithm
  • Call Transfer
  • Autodial campaigns
  • Pre recorded message broadcast
  • Automatic recording of calls
  • Scheduled Callbacks

Website : www.etollfree.net

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